Privacy Policy — HabiBuddy
1. Introduction
HabiBuddy (“App”) is an emotional habit-tracking application with a virtual companion. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the App or our website, you agree to this Privacy Policy. If you do not agree, please do not use the App or website.
2. Who we are
| Field | Value |
|---|---|
| Legal name | Dellv Softwares Ltda |
| Country | Brazil |
| Website | https://habibuddy.com |
| Privacy / support email | admin@habibuddy.com |
3. Information we collect
3.1 Information you provide
- Account information via Firebase Authentication. You may sign in with email, Google, or Apple. Depending on the method, this may include an email address and a unique user identifier.
- Profile and companion details you choose, such as your pet’s name and preferences (for example notification or sound settings).
- Habit content you create (habit names/configuration) and check-in activity.
3.2 Information generated by the App
- Progress-related data such as streaks, experience points, companion stage/state, and statistics calculated to operate the product.
- Technical logs needed to keep the service reliable and secure (for example error diagnostics on our servers).
3.3 Information stored on your device
- Locally cached data (including habits and a sync queue) so the App can work offline. This data remains on your device until you log out, clear app data, or uninstall the App (subject to your device settings).
3.4 Purchase information
- If you subscribe to Premium, purchase processing is handled by Apple or Google and by our subscription partner RevenueCat. We receive subscription status needed to unlock features. We do not receive your full payment card number.
3.5 Analytics
- We use product analytics (PostHog) to understand feature usage and improve the App (for example whether onboarding was completed). Analytics events are associated with your account where needed for product measurement.
3.6 Website
- Our marketing website at https://habibuddy.com is primarily informational. Unless we add a waitlist, contact form, or analytics (in which case we will update this Policy), we do not intentionally collect personal information through the website beyond standard server/CDN request logs operated by our host (Cloudflare).
4. How we use information
We use information to:
- Create and maintain your account
- Provide habit tracking, companion features, sync, and statistics
- Process Premium entitlements
- Send optional reminders you enable
- Improve reliability, security, and product quality
- Respond to support requests
- Comply with law and enforce our Terms
We do not sell your personal information.
5. Legal bases (where applicable)
If you are in a region that requires a legal basis for processing (for example the EEA/UK or Brazil under LGPD), we typically rely on:
- Contract — to provide the App you asked for
- Legitimate interests — to secure and improve the service in ways that do not override your rights
- Consent — where required (for example certain analytics or notifications), which you may withdraw
- Legal obligation — when the law requires us to retain or disclose information
6. How we share information
We share information only with:
| Recipient | Purpose |
|---|---|
| Firebase (Google) | Authentication |
| Our backend hosting providers | Run the API and databases |
| RevenueCat | Subscription status |
| PostHog | Product analytics |
| Apple / Google | App distribution and in-app purchases |
| Cloudflare | Hosting/CDN for our website |
| Professional advisors / authorities | When legally required or to protect rights |
We require processors to use personal data only on our instructions and with appropriate protections, to the extent required by applicable agreements and law.
7. International transfers
Your information may be processed in Brazil and in other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.
8. Retention
We retain personal data while your account is active and as needed to provide the App. We may retain limited information afterward for legitimate business purposes (security, dispute resolution, legal compliance) or until you successfully request deletion, subject to law.
Local offline data remains on your device until removed as described above.
9. Security
We use reasonable technical and organizational measures to protect information (including authenticated API access and industry-standard cloud practices). No method of transmission or storage is 100% secure.
10. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, or restrict certain processing of your personal data, and to object to certain processing.
How to exercise rights: email admin@habibuddy.com with the subject “Privacy Request”. We may need to verify your identity.
In-app controls:
- Manage notification and sound preferences in Settings
- Log out of your account
- Delete your account in Settings (in-app account deletion)
Analytics / marketing: If we offer in-app controls or regional consent for analytics, those controls apply as shown in the App.
11. Children’s privacy
The App is not directed to children under 13 (default recommendation: 13, or 16 where required). We do not knowingly collect personal information from children below that age. If you believe a child provided personal information, contact admin@habibuddy.com and we will take appropriate steps to delete it.
12. Third-party services and links
The App and website may link to third-party services (including Apple, Google, and payment platforms). Their privacy practices are governed by their own policies.
13. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version at https://habibuddy.com/privacy and revise the effective date. Material changes may also be communicated in the App or by email when appropriate.
14. Contact
Questions about privacy:
Dellv Softwares Ltda
Email: admin@habibuddy.com
Website: https://habibuddy.com